Stay in Control

There are many ways to manage your betting, including setting limits, reminders, taking breaks and more. Check out the tools and techniques available to help you stay in control.

Take a Break

Like any activity, taking regular breaks from gambling can help you stay objective, and increase your enjoyment. It’s easy to get caught up in the fun of gambling so make sure you keep an eye on the time and take breaks to avoid spending more time gambling than you want to.

Breaks will look different for different people. It may be getting up to have a coffee, having a few days off from betting, or taking longer extended breaks to pursue other entertainment activities. Breaks can be self-motivated, or you can ask your bookmaker to help you stick to your break.

We offer a few different methods to help you take breaks:

Block Out

If you would like to control access to your account on certain days of the week, you can use Block Out to turn off access to your account up to 6 days each week. You can cancel a blocked out day at any time, so long as that day hasn’t already started.

You can set a Block Out by contacting us, or online by logging into your account, and clicking on “My Account” and “Punter Assist”.

Take a Break

If you wish to take a longer break from your account, you can use Take a Break which will suspend your account from 24hours – up to 6 months. If you use this feature, we will not allow you to access your account until the entire break period is finished.

You can Take a Break by contacting us, or by logging into your account, and clicking on “My Account” and “Punter Assist”.

Account Closure

We can close your account at your request for any reason. While we won’t prevent you from re-opening your account, you will need to call us to have it re-activated.

You can close your account by contacting us, or by logging into your account, and clicking on “My Account” and “Punter Assist”.

Self-Exclusion

If you feel you can no longer control your gambling or gamble safely, and want to be prevented from accessing gambling services for a longer period of time, you may wish to consider Self-Exclusion.